Customer Service Technician

Aspen, 81611 | 06/11/2018 | Ad id: 8-0000256639

Xssentials is looking for a qualified full time Customer Service Technician. This role is an exciting opportunity in a rapidly growing technology services company. The position is best suited for a highly efficient and dynamic individual that excels in a fast-moving environment. For over 30 Years Xssentials has been a premier provider in designing and installing home automation systems and smart home technology. Xssentials is recognized as the largest technology services company in the Rocky Mountain Region. Xssentials offers very competitive compensation plans, bonuses, health insurance, paid-time off and other valuable benefits. We are seeking key talent to join our team. If you think you could be our next super star, we want to hear from you. TITLE: Customer Service Technician LOCATION: Aspen, Colorado Responsibilities: Customer service and support Troubleshooting and repairing AV, Home Automation, Lighting & General Technology Field service and remote monitoring Some after-hours on-call duties Qualifications: Communication skills (Must be able to communicate professionally and effectively with clients) Organizational skills (must be able to keep track of service notes, tickets and truck stock) Reliability and dependability (must work all shifts and arrive on time) Available to be on call evenings and weekend (when scheduled, compensation provided for on call hours) College degree preferable Network setup and troubleshooting skills Ability to meet the physical demands of the job (standing, lifting, pushing, pullingetc.) Work history should demonstrate safety, efficiency, flexibility, and willingness to learn Knowledge in Home Integration Software preferred (Savant, Lutron, etc. ) Salary & Benefits: Xssentials offers competitive pay and valuable benefits including: medical, dental, short-term disability, life insurance, paid holidays, paid sick leave, paid vacation, and a matching 401K. Opportunities for overtime pay may exist. The company provides an environment to foster career development and advancement. Vendor trainings are regularly provided to develop an employee's knowledge and skills. Xssentials is an Equal Opportunity Employer and strongly supports diversity in the work-space. Xssentials does not accept unsolicited agency resumes. As well, Xssentials does not pay fees to any third-party agency or firm that does not have a signed "Xssentials Agency Agreement". A background check may be required. To apply please send a copy of your resume to