HOA Community Association Manager

970 N. 29th St. 203, Boise, 83702 | 09/12/2018 | Ad id: 8-0000306907

HOA Community Association Manager

Why Vacasa HOA Solutions?

Here at Vacasa HOA Solutions, we are bringing our expertise to homeowners association management. When you grow as quickly as we have been, every day is an exciting one. We embrace opportunities and have a tendency to hand out responsibilities to our employees to see how they can stretch and challenge themselves. This is a place to grow as an individual, and to be part of our collective growth as a company and a team...and so far, it's been an unbelievably rewarding journey together.

We’re searching for new employees who can contribute to our most important asset, our culture. We’re looking for people who are excited to embody our values every day as part of the team.

What we’re looking for

We are seeking an experienced Community Association Manager who is a licensed Colorado CAM professional to support the achievement of the organization's goals as we continue to expand our business. The successful candidate will be a self-motivated, service-oriented individual who wants to be part of an evolving team in a fast-paced, rapidly growing environment. This position requires you be a liaison between Vacasa and homeowner associations while cultivating strong relationships. A day in the life with your team might include everything from Board of Director communications, working with the HOA accounting team, overseeing our HOA maintenance and pool teams, checking the work of the housekeepers, and working with contractors on capital projects. You are responsible for identifying leaders, coaching and growing your team into strong unit that can manage to KPIs and understand where better efficiency can be gained while balanced against a focus on quality. Above all else, you will be a strong leader who drives your team to create amazing homeowner, guest and employee experiences.

What you’ll do

Plan and monitor future and day-to-day operations of assigned communities Oversee implementation of Board policy and directives Act as primary Board liaison between the associations’ Board of Directors and Vacasa HOA Solutions Assist with administration of the associations’ Board of Directors Coordinate and attend all meetings involving the associations’ Board of Directors Schedule and coordinate annual and regular meetings of all Boards and membership of each association Be responsible for all correspondence between Vacasa HOA Solutions and associations’ Board of Directors, as well as owners and tenants Assist with the production of Board budgets, meeting agendas, architectural reviews, reserve studies, and all other Board responsibilities Oversee collection of dues, assessments and fines Oversee collection of delinquent accounts pursuant to HOA delinquency policy Ensure that the periodic owner and association statements are produced accurately and timely. Ensure Boards are aware of legal actions involving the Associations Work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees Attend Board meetings per the management agreement and community events as needed Prepare Board packages according to established time frame Work with the Board on strategic initiatives, policy governance and association projects for each community Coordinate with Field Operations Team members to ensure that the Board's operations directives are communicated and executed upon Act as a liaison between the HOA and Field Operations Team Ensure compliance with all laws and conformity to established regulations Conduct site visits Provide Board orientation and training Mediate disputes and conflicts of members within the HOA Oversee general maintenance and upkeep of common areas in a community Add new targeted HOAs to the portfolio through regional business development activities

The skills you’ll need

2+ years of HOA management experience A thorough understanding of HOA laws and regulations Demonstrated financial acumen Professional credentials required in Colorado: a current CAM license. Additional professional credentials preferred: CMCA, AMS, or PCAM Ability to travel to various sites and attend necessary meetings. This is not a 9-5 job, you may be called upon after normal business hours and on weekends, and flexibility is key. Experience working in a fast-paced and highly cross-functional organization Accomplished range of skills from strategic thinking to creative and detailed execution Strong interpersonal and problem-solving skills, and a love for helping others see a path forward A tolerance for ambiguity, and the ability to stay focused on getting results

What you’ll get

Health/dental/vision insurance—100% covered 401K retirement savings plan with up to a 6% company match Vacation time Paid sick leave and holidays Career advancement opportunities Employee discounts All the equipment you’ll need to be successful Great colleagues and culture   Vacasa Boise area preferred. Grant Steward (218) 232-5264 grant.steward@vacasa.com grant.steward@vacasa.com